Etiquette
Please arrive at least 15 minutes before your scheduled appointment; if you wish to use The Hydrolounge and pool prior to your appointment, we recommend arriving at least one hour early.
If you wish to change or cancel your scheduled appointment please contact us with at least 24 hours notice. A 100% charge will apply for any treatments cancelled with less than 24 hours notice. The same applies for no shows.
All spa services are inclusive of GST and may be subject to change without notice. Hotel guests may charge spa services to their room account.
Lockers, robes and slippers are provided on arrival. Disposable underwear and all amenities are provided during your treatment. Appropriate swimwear is required at all times in the public spa, saunas, pools and relaxation lounges.
If there is anything in your medical history including serious illness, impaired immunity, allergies and current medication that could interfere with your experience at Château Élan, we need to know at the time of booking. This is for your safety.
Please note, if you are pregnant, we need to know about it, however many of our treatments are suitable during this special time in your life. Our team can help customise a package.
The minimum age requirement for spa treatment is 18.
Alcohol or non prescription drugs must not be taken prior to your spa treatment. Guests under the infl uence will be asked to leave the spa in the best interests of their health. Our Spa environment is one of relaxation and tranquillity. In light of this, our spa is a mobile phone and smoke free environment.
You are never required to be completely undressed during any treatments, but state of undress is a personal choice. Our therapists are trained in the art of draping the body so your modesty is always maintained.
Please do not bring jewellery and valuables to the spa.
Bookings
For an appointment please contact
Telephone 02 4998 2500
Email thespa@chateauelan.com.au
Opening Hours
Daily 9.00am – 7.00pm including public holidays
Appointments outside these hours are available by request
Closed Christmas Day
Public Holiday surcharge applies
Cancellation: If you wish to change or cancel your scheduled appointment please contact us with at least 24 hours notice. A 100% charge will apply for any treatments cancelled with less than 24 hours notice. The same applies for no shows.
Gatherings
The Santé Room
Château Élan Hunter Valley has a specially designated spa space called ‘The Santé Room’. In addition, it has a fireplace, a small selection of books and sofa. Whether you’re a group of friends, a group of hens or a team of executives, we can coordinate the ideal package to help you celebrate. Perfect, of course, for couples on a romantic escape – champagne and strawberries recommended.
The Hydrolounge
The Hydrolounge is available to every spa guest – and highly recommended for those who are pre- or post-spa treatment. It offers plunge pools both hot and cold: plunge pool for deep, cold water therapy; DRY heat 'Detox Box'; water-resistant lounge area for relaxing in a warm and comfortable space. There is a lap pool and gym located between the spa and Vintage clubhouse; the gym is equipped with cardio machines and free weights.
Couples
Designed to suspend time for the ultimate romantic interlude, your chosen spa experience is shared in a Château Élan double spa suite with private dual bathing.
Double Spa Suites
Enjoy the company of a friend during your spa journey at Château Élan in a double room with twin tubs. Perfect for a mother and daughter get away.
